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Mediation, Arbitration and Special Master Services


James B. Chaplin initiated the concept of Alternative Dispute Resolution over forty-five years ago in Fort Lauderdale, Florida.  He built Mediation, Inc. into the most abounding and effective ADR firm in Florida and the southeastern United States.  This family owned business has succeeded since 1986. New management which includes President, Charles F. Chaplin and long time Insurance industry executive and Director of Operations C. Brian Turnau have reinvigorated Mediation, Inc., to better represent the ever-changing financial dispute climate.

What Is Trial
Court Mediation?

In the context of a civil case pending in court, Mediation is a process in which a neutral mediator leads a conference meeting in which the attorneys and the parties to the litigation meet to analyze both sides’ position and negotiate the resolution of the case. The mediator does not decide the case or force a settlement. The parties control the outcome. They can choose to either negotiate an agreed settlement or not agree and continue with the trial court litigation. 


It is an informal, collaborative, not-adversarial process intended to help disputing parties reach a mutually acceptable agreement. The conference orchestrates and focuses the settlement talk to help the parties achieve an agreement.

Our Services


  • Remote or In Person

  • Property Damage Claim Disputes

  • Personal Liability Disputes

  • Commercial Disputes 




FINRA Arbitration


Liability and Damages Marketing Studies

  • An evolving and revolutionary way to analyze and predict how a jury will assess liability and/or damages by presenting and questioning members of the public in the jurisdiction where the dispute will be heard.

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